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FAQ

Who is Cingol?

"Cingol" is a brand of Foshan Cingol Medical Instrument Co.,ltd in Foshan, China, we focused on high-performance dental unit designing and manufacturing, humanized functions and design are the main strengths in our company, products have approved by CE by SGS in Finland, production has strictly executive according to the ISO13485 Medical products quality system.

What kind of service do you provide?

Cingol Medical focused on designing and manufacturing, we provide ODM service to you if you have a special request for dental products.

How is the production time?

Normally for regular dental unit products, such as samples 1-2pcs, production time around 7 workdays, 20pcs for 20'ft GP container, around 10 workdays, 42pcs for 40'HQ container around 15 workdays after payment; If you have customizing part for our dental unit, it needs to calculate it according to the salesperson in details.

What is your company's production ability of dental unit?

Our production ability is 1500 pcs /month, 18000pcs/year.

What is your company's payment term and price term?

Payment term : T/T, or 50% T/T,50% LC at sight,or 100% LC at sight.

What kind of approval do you have for your dental unit?

Cingol dental unit has approved by CE certificate through SGS in Finland.

How to cooperate with Cingol ?

Please send us your interested model of Cingol dental unit via email by cingol@cingol.com or Talk to us on Whatsapp via +86 18925932717, we will reply you in the shortest time as we could.

Why we need to buy from Cingol?

a. Cingol medical focused on dental unit designing & manufacturing, with over 30+ inventions patents registered in China, humanized functions collects from thousands of dentists and dealer's suggestions and clinical experience.
b. Cingol medical is the biggest dental unit factory in China, with fast-delivery for each order.
c. Product has approved by CE through SGS, production has strictly executed according to the ISO13485 Medical products quality system. Quality ensured.
d. We have invested over 200,000USD for products updating in recent 2 years and minimize the quality problems for our products,10+ experienced engineers team make sure there are very fewer quality problems and defects.
e. Fast response after-sales service, your after-sales will be replied within 24 hours.
f. SEO&Google Adv , SNS, Professional World Dental Magazine INFODENT advertising , and Global Exhibition display Cingol brand via IDS, AEEDC, IDEC, Dental South China, SINODENTAL,DENTECHCHINA..etc

What's the Warranty & After-sales for dental unit/dental chair?

We provide 2 years warranty for dental unit/dental chair, and a certain amount of free parts according to our after-sales database for each order, it makes sure you have the parts to do the after-sales service. every after-sales problems will be recorded in our systems, and every month have a quality meeting to proposed and solved in the shortest time.
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